In other words, this rotten bank is telling customers they must either go further into debt or else, and they must risk their financial information with hackers by banking online, or else.
Since when should ANY bank give an "or else" ultimatum? Banks go out of business if not for their customers, so it is the CUSTOMER who has the power to say "or else." Bank of America needs its customers, but its customers do not need Bank of America - there are many other banks.
I said it in 1964, and I have said it ever since - banks are dangerous to your wealth. And Bank of America is the worst of all banks.
It's time every American who uses BofA finds a new bank. Frankly, I prefer a credit union.